Bob's patient, Elliot Carlin, parades all his phobias and insecurities as he prepares to ask Carol for a date. He then finds it even harder to accept her answer, which is ``yes.''
Emily's parents pay a surprise visit that makes Bob terribly uncomfortable. Emily's father is gregarious, well-traveled, a war hero, an outdoors man -- in short, everything that Bob isn't.
Christmas Eve is almost spoiled when Bob is trapped in the office because of a power failure.