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When DirecTV CEO Mike White goes under cover at the company, he discovers that employees spend their own money for a specific piece of equipment; White accidentally offends a customer.
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CEO Kim Schaefer trades her suit for a lifeguard's uniform and struggles to keep up the pace while working in an indoor waterpark that can accommodate nearly 3,000 guests.
While working under cover on the company's front lines, Frontier Airlines CEO Bryan Bedford cleans a plane's lavatory, contributes to a flight's late departure and discovers how pay cuts are impacting employees' lives.
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